How To Request Upgrade With Marriott Suite Night Awards (2021)

 

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How Do Marriott Suite Night Awards Work?

Suite Night Awards (a.k.a SNAs) are one of Marriott Bonvoy's Annual Choice Benefits when you reach 50 qualifying nights (Platinum Elite) and 75 qualifying nights (Titanium Elite) in a calendar year. 

When it comes to these SNAs, there's a lot to understand about how they work including how do you earn them, how do you request them and how do you redeem them. Then there are rules on how those Suite Night Awards can be applied to a reservation and what Marriott Bonvoy brand hotels that are participating and accepting Suite Night Awards upgrade. 

I'll try to walk you through these most commonly had questions about Marriott Suite Night Awards (SNAs) below. 

How To Earn Marriott Suite Night Awards?

When you stay 50 qualifying nights with Marriott in a year, you will be awarded Annual Choice Benefits that you can select. The choices are:

• 5 Suite Night Awards
• The gift of Silver Elite status for a friend, family member or colleague
• 5 Elite Night Credits
• US$100 Charity Donation to WE
• 40% off your favorite hotel bed

When you stay 75 qualifying nights with Marriott in a year, you will be awarded a second Annual Choice Benefits from above, plus the following:

• Gift Marriott Bonvoy Gold Elite status to a family member, friend or colleague.
• One Free Night Award worth up to 40,000 points.

In other words, you can choose up to 10 Suite Night Awards (SNAs):

• 5 SNAs when you reach 50 nights in a calendar year.
• Additional 5 SNAs when you reach 75 nights in a calendar year.

Where To Find Suite Night Awards in Marriott's Account? 

It's worth mentioning that, once a selection is made from the Annual Choice Benefits, it is final. Marriott indicates that "Suite Night Awards will be placed in a Member Account within 48 hours of selecting an Annual Choice Benefit of five (5) Suite Night Awards."

On Marriott Bonvoy Website:

• Log into your Marriott account online. 
• Click on your name on the top right hand corner and click on Activity. 
• On the top under "Earned Award" you should see your Suite Night Awards there. 

On the Marriott Bonvoy App:

• Launch the Marriott Bonvoy app. 
• Sign in to your Marriott account if you are not signed in. 
• Tap on "Account" then you see your available unused certificate(s) including Suite Night Awards will be all listed there. 

How to Redeem Marriott Suite Night Awards?

In order to redeem Marriott Suite Night Awards (SNAs), it is important that you understand the terms and rules that attach to these awards:

• Suite Night Awards expire on December 31 of the year following the year in which they were earned. For example, if you reach 50 qualifying nights in 2020 and you select 5 SNAs as your Annual Choice Benefits, those SNAs will be valid through December 31, 2021. 
• Suite Night Awards can be used on Marriott's eligible stays such as paid stays, Free Night Award stays and cash + points stays. 
• Each Suite Night Award is only valid for one night of a stay. With 5 SNAs, you could book a 5 nights stay and use all 5 suite awards. You could also book a 2 nights stay and use just 2 suite awards. But you cannot book a 6 nights stay and use only 5 suite awards as part of the entire stay.
• Suite Night Awards may not be transferred or given as a gift or used as part of a multiple room reservation.          
• Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property. See example screenshot below - this Nashville property offers Suite and other premium room types that are eligible for the Suite Night Awards upgrade. 

Marriott Suite Night Awards Participating Hotels & Brands

Not all Marriott Bonvoy properties participate in Suite Night Awards.

The following Marriott Bonvoy brands participate in the Suite Night Award:

• AC
• Autograph Collection
• Courtyard
• Delta
• Fairfield
• Four Points
• Gaylord
• JW Marriott
• Le Meridien
• Marriott
• Moxy
• Renaissance
• Residence Inn
• Sheraton
• St. Regis
• The Luxury Collection
• Tribute Portfolio
• The W Hotel
• Westin

The following Marriott Bonvoy brands and property types do NOT participate in the Suite Night Award:

• All-Suite properties
• Aloft
• Design Hotels
• EDITION
• Element
• ExecuStay
• Home & Villas
• Marriott Executive Apartments
• Marriott Grand Residence Club properties
• Marriott Vacation Club
• Protea Hotels
• Ritz-Carlton
• Ritz-Carlton Reserve
• Springhill Suites
• Towneplace Suites
• Vistana properties

How To Request Marriott Suite Night Awards?

You can request an upgrade using Suite Night Awards anytime after you make your booking. But the requested suite or premium room is subject to availability. The request is not confirmed until 5 days before your arrival. If availability is not confirmed 5 days before arrival, availability is checked each day before arrival up to 2PM local time of the hotel 1 day prior to arrival. This also means that, you cannot request an upgrade using Suite Night Awards within 24 hours of your arrival. 

Once Suite Night Awards are deposited into your Marriott's account, you may request to use them on a reservation at marriottbonvoy.com online or by calling Marriott Bonvoy Member Support. 

To request online, do the following:

• Log into your Marriott Bonvoy's account. 
• Locate your reservation under My Trips and click on it.
• If your reservation is eligible to upgrade with Suite Night Awards and you have enough Suite Night Awards to use, you should see the START UPGRADE REQUEST button. Click on that button, not the paid upgrade option button. 
• Select a Suite or Premium Room that you want, and click Submit Upgrade Request

As a reminder, an upgrade with Suite Night Awards are not guaranteed and it's totally based on availability. The upgrade request will be confirmed 5 days before arrival and up to 2PM local time of the participating property 1 day prior to arrival. 

Marriott Suite Night Awards Cancellation Policy

In the event that you'd like to cancel an upgrade request that uses Marriott Suite Night Awards, you can do so at anytime before the upgrade request is confirmed by the property. In that case, the SNAs will just go back into your Marriott's account. There's no need to cancel your reservation. 

On the other hand, if your upgrade request with SNAs is already confirmed by the property, the only way to get those SNAs back is to cancel the entire reservation. While your reservation is cancelled, your SNAs will be deposited back into your Marriott's account. 

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