Review: Hilton Diamond Upgrade and Benefits at the Grand Wailea, A Waldorf Astoria Resort Hotel in Maui

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Review: Hilton Diamond Upgrade and Benefits at the Grand Wailea, A Waldorf Astoria Resort Hotel in Maui

On our visit to Maui, we used the Hilton Free Weekend Night Reward for the Grand Wailea, A Waldorf Astoria Resort. The approval of my American Express Hilton Aspire Card offered that weekend night reward certificate and automatic complimentary Hilton Honors Diamond elite status with Hilton Honors program. 

Grand Wailea is a luxurious Hilton resort hotel in Maui and requires 95,000 Hilton Honors points per night. It is one of the Hilton's top tier properties and the cash rate at this property can be $1,000/night easily. So using the Hilton Free Weekend Night Reward there was a great use.

Review: Hilton Diamond Upgrade and Benefits at the Grand Wailea, A Waldorf Astoria Resort Hotel in Maui
Grand Wailea, A Waldorf Astoria Resort

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    Napua Club Room Upgrade

    The Hilton Free Weekend Night Reward can be used towards the standard award room at the Grand Wailea, which is 1 King Bed Terrace View. But as a Hilton Honors Diamond elite member, our room was complimentarily upgraded to the Napua Tower. That was when the fun part began! 

    Napua Tower has rooms that not only provide the ocean view, but any guests that are staying in that executive club can access the Napua Club as well.  

    Grand Wailea Napua Tower Club
    Napua Tower Executive Club Entrance

    Maui is expensive and having access to the club really helps in terms of food and drinks. Accessing Napua Tower is all through the room's key, so once you are in the tower, you can enjoy all the amenities there.

    Here are the amenities provided inside the Napua Tower:
    • Coffee & Juice Service 6 am - 10 am.
    • Continental Breakfast 7 am - 10 am. 
    • Afternoon Tea 1 pm - 3 pm.
    • Cocktails (6th Floor) 4 pm - 9 pm.
    • Hors d'oeuvres 4:30 pm - 6:30 pm.
    • Chocolate Decadence 8 pm - 9 pm.
    • Napua Personal Conceige 7 am - 9 pm

    Grand Wailea Napua Club
    Napua Club Amenities

    Continental Breakfast

    The Continental Breakfast inside the Napua Executive Club is a buffet style breakfast. The variety of hot and cold items are pretty good. The food's quality is also good. When we were there, they have quiche, bacons and sausages. A lot of bakery items such as croissant, muffin, pastry, etc. There's also another section that has fruits and European style breakfast items such as ham, cheese and salmon.

    Grand Wailea Breakfast Buffet


    Cocktails

    I am not the first to say that drinks in Maui is not cheap. So being able to enjoy some free cocktails was a very great deal to us. The cocktail is not served inside the club. It is served outside the club but inside the Napua Tower. There was a server who stood by the table serving the drinks and behind her there were many kinds of alcoholic beverages. 

    Cocktails time can get really busy so be prepared to stay in the queue or go there super early before the serving begins!

    Grand Wailea Cocktails
    Napua Tower Cocktail Time

    Hors d'oeuvres

    For those that don't know this fancy word, it refers to a small dish like an appetizer at the beginning of a meal. When we were there, there was a steak meat item, sautéed cauliflower and various small dishes such as Ahi Tuna, fried tofu to name a few. It is served as a buffet style so although they are small plates, you can get full easily. Consider that as your dinner time. The cool thing about this is that, the cocktail hour does not end yet so you get to enjoy the cocktail or wine to go with your hors d'oeuvres.

    Grand Wailea Buffet


    Chocolate Decadence

    Like the name suggests, it's a dessert time. You will find a variety of sweet items such as chocolate cakes and cookies to enjoy.

    Grand Wailea Dessert

    $15 Food Credit

    Hilton Honors Gold and Hilton Honors Diamond elite members can also receive $15 credit at the Grand Wailea's onsite Grand Dining Room. 

    The Grand Dining Room only serves breakfast, so if buffet style breakfast is not your thing, you can go down to the Grand Dinning Room. The $15 credit is per day and per person with a maximum of $30 per day inclusive 15% gratuity. Simply let the server know that you are a Hilton Gold/Diamond member and the credit will be applied at point of service.

    Grand Wailea Welcome Letter Grand Dinning Room

    Other Diamond Benefits

    • Two bottles of water per stay.
    • 1 Complimentary movie.
    • 100% elite tier bonus points. 

    How To Get Hilton Diamond Status


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    PL

    Posted by: PL

    Hello there! People call me PL and I am a points blogger. Obsessed with using points and miles to elevate travel experiences to explore the world. Enjoy finer things in life and good food. I have a day job, this points blog is mainly my hobby and my contribution back to the points community. If you enjoy reading this post, please help me share it! If you enjoy what you read here, please make sure you subscribe or follow this blog on social media so that you will be notified when there's a new blog's post. I thank you for reading this blog. Your support means a lot to me and it is what makes this blog's work worthwhile. If I can be of any help, you can contact me: thepointslife at gmail dot com

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    4 Comments

    Dave said…
    Did you do anything special to score the Napua Tower upgrade? How much does the breakfast cost at the Grand dining room?
    PL said…
    Hi, we didn't do anything special. When making reservation, I just included the notes for upgrading to the ocean view room. In my opinion, the only buffet breakfast is served inside the Napua Tower, so if you are a gold/diamond member, you are likely to get access to the Napua Tower complimentary as part of the elite benefits. We did not eat breakfast at the Grand Dinning room because we ate free at the lounge in Napua Tower, so I don't know the cost at the grand dinning room.
    Sean said…
    Hi PL, So as a Diamond you just added in the reservation notes that you would like to be upgraded to ocean view? We are going and I am hoping for something similar just not sure how to ask. I appreciate any feedback. Thx
    PL said…
    Hi Sean, yes, that's all we did. If the property is not too busy, I am sure they will be happy to upgrade you as a Diamond. If you want, you can also leave the notes saying you also want upgrade with access to the Napua Tower if it's open. It does not hurt to be straight forward ;-)