Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
"Full Disclosure: We love living points life by using points and miles to elevate travel experiences. In the interest of being transparent with you, we may be compensated from an approved credit card's application, or from some of the products and services recommended on this site. This only happens when you click on our affiliate links. We also earn commissions from purchases made through Amazon Services LLC Associates Program. Thank you for your support and especially for reading this blog! Please see our Advertiser Disclosure for more details!"
I stayed at The Hotel Lucerne in Switzerland on our trip to the Swiss Alps. The Hotel Lucerne is an Autograph Collection focusing on independent premium luxury properties within the Marriott Bonvoy portfolio.
Honestly, I felt that The Hotel Lucerne failed to impress me as an upscale luxury hotel and was not worth the expensive nightly rate. Still, it was nice to use the Marriott Free Night 50k Certificate to redeem for a two-night free stay there, especially since it’s really expensive to vacation in Switzerland.
I like the location of The Hotel Lucerne. It is very convenient to stay there and get to explore everything that Lucerne has to offer. Everything is within walking distance of the property, ranging from Lucerne old town and Lakefront Lucerne to all sorts of public transportation for sightseeing.
Deluxe Room Upgrades
As a Marriott Platinum Elite, our room got a complimentary upgrade from the Street View King Room to the Deluxe Park View King Room.
Deluxe King Room
It’s worth noting that it is known that The Hotel Lucerne does upgrade Marriott elite members up to the Penthouse Jr. Suite. A couple of days before the check-in date, I noticed that our room was upgraded to the Corner Junior Suite room with a Park View. However, our room was downgraded to the Deluxe Park View King Room on arrival day. Apparently, The Hotel Lucerne moved reservations around to accommodate cash-paid guests, and it was a busy weekend in Lucerne.
It is what it is! I did not appreciate that they switched and downgraded our room from a Junior Suite to a Deluxe Standard Room. This is to show that complimentary upgrades are subject to availability on arrival.
The Deluxe King Room with a Park View at The Hotel Lucerne has a lot to be desired.
The lack of light and low ceiling makes the room look rather dark and small, and I felt that the room is just a place to lay my head for a good night’s sleep. The room is really small and is not worth the price tag at all.
Deluxe King Room
Moreover, it is impossible to relax inside the room due to its size, and the chairs inside the room are just for looks, and they are not comfortable sitting on them.
Windows for the park view are also small to enjoy any views.
Small Windows to Enjoy Park Views
Besides the large bed and the practical ensuite bathroom, the Deluxe room at The Hotel Lucerne failed to impress me as an Autograph Collection by Marriott.
Good Size King Bed
The bathroom has a good selection of amenity kits.
Bathroom Amenity Kits
The Hotel Lucerne does not have a Club Lounge for Marriott elite members.
The receptionist at The Hotel Lucerne did not acknowledge my Marriott Platinum Elite status, but that’s okay. So she did not tell me about the welcome amenity points or the complimentary breakfast until I asked.
As a Marriott Platinum Elite member, I received 1,000 Marriott Bonvoy points.
Food & Beverage Credits
None. However, now that I think about this. I think The Hotel Lucerne failed to provide me the $10 F&B credit as an Autograph Collection brand in Europe?
As a Marriott Platinum Elite, complimentary breakfast every morning is provided by The Hotel Lucerne in the form of a voucher. See the photo below.
Complimentary Breakfast Vouchers For Marriott Elite Members
The buffet-style breakfast is at the onsite bar & lounge area by the front desk.
Bar & Lounge at The Hotel Lucerne
The breakfast consists of sausages, eggs, bacon, and pastry. You can also order a tower of cold cut, cheese, fruit, veggies, yogurt, or omelet. They are all included in the free breakfast for Marriott elite members.
Breakfast Pastry Selections
Breakfast Hot Options
Cold Cut, Fruit, and Veggies Breakfast Tower
The Hotel Lucerne has an onsite Asian fusion restaurant called HATO. The restaurant was closed during our stay for renovations. You can check out The Hotel Lucerne dining page here for more dining information.
The Hotel Lucerne does not have resort fees.
The Hotel Lucerne has self-parking and valet parking available:
Self-parking: 35 CHF
Valet: 45 CHF
The Hotel Lucerne allows one (1) per room with a non-refundable 50 CHF per night.
Complimentary Internet Wi-Fi for all guests.
The Hotel Lucerne only offers 1 bottle of water in our room.
Despite my Marriott Platinum Elite status, early check-in at The Hotel Lucerne was impossible. The regular check-in time is 3pm, so that’s when the room was ready for us to check-in. We dropped our bags at the front desk and went sightseeing Lucerne.
Late check-out is possible, subject to availability for Marriott Platinum Elite and above members. We did not request one; the regular check-out time is 12pm at The Hotel Lucerne.
Switzerland is an expensive vacation destination, but with the help of hotel rewards program points, you can save significant money on lodging in Switzerland, such as Lucerne. I do not recommend you stay at The Hotel Lucerne with cash because I don’t feel that the hotel is as cool as it claims to be, and certainly, it’s not worth the expensive nightly rate. Instead, consider redeeming Marriott Bonvoy points or using Marriott Free Night Certificate for a free stay there.
If you found this article useful, please share it: