Review Sheraton Universal Hotel Hollywood in California Junior Suite & Elite Benefits
"Full Disclosure: We love living points life by using points and miles to elevate travel experiences. In the interest of being transparent with you, we may be compensated from an approved credit card's application, or from some of the products and services recommended on this site. This only happens when you click on our affiliate links. We also earn commissions from purchases made through Amazon Services LLC Associates Program. Thank you for your support and especially for reading this blog! Please see our Advertiser Disclosure for more details!"
I was trying to decide between the Hilton Los Angeles Universal City or the Sheraton Universal Hotel for our trip back to the Universal Studios for some thrilling rides and fun.
I was looking for a hotel within walking distance of the Universal Studios theme park in California. Both hotel rates are comparable, but I had a Marriott Free Night 50k Certificate that I was looking to use before it expired, so I decided to go with the Sheraton Universal Hotel.
Here’s a detailed review of the elite benefits and the Junior Suite we stayed in at the Sheraton Universal Hotel.
Universal Studios Hollywood Within Walking Distance of Sheraton Universal Hotel
The Sheraton Universal Hotel is one of the closest and within walking distance of the Universal Studios theme park in Burbank, California. You can walk to the park’s entrance and the Universal City Walk from the hotel within 8-10 minutes, depending on how fast you walk. Here’s a mini instruction for you:
When you exit the Sheraton Universal Hotel entrance door.
Turn left and keep walking until you reach the elevator.
Take the elevator to the second level.
Turn left, cross the road and walk around the garden area towards the street.
Some signs will point you to Universal Studios or the Universal City Walk. Simply follow the sign.
If walking is not your thing, a free Universal Studios shuttle can also take you there. They stop by the hotel, and you can ask the valet guys at the front of the hotel if you have any questions.
Complimentary Universal Studios Shuttle at Sheraton Universal Hotel
I decided to use one of the Marriott Suite Night Awards I earned from reaching Marriott Platinum Elite status. I was provided the options of a Junior Suite or a 1 Bedroom Suite. The Junior Suite cleared five (5) days before arrival.
For what it is worth, I read TripAdvisor reviews from other Marriott elite members staying at the Sheraton Universal Hotel, and the complimentary room upgrade is really hit and miss. Therefore, I decided to use one of the Marriott Suite Night Awards.
The Sheraton Universal Hotel has a club lounge for Marriott Platinum Elite and above. The Sheraton Club Lounge was open and operating. So as a Marriott Titanium Elite member, I got access to the Sheraton Club Lounge for complimentary breakfast, appetizers, and non-alcoholic beverages. You can purchase alcoholic drinks in the lounge and charge them to your room.
Food at Universal Studios is expensive, so having access to the Sheraton Club Lounge can save you money, especially if you travel as a family. You can read the full review of the Sheraton Club below.
I received 1,000 Marriott Bonvoy points as a welcome amenity.
It wasn’t clear to me at check-in what welcome amenities at this Sheraton brand. I got to speak to a nice manager there to find out later on that as Marriott Platinum Elite and above elite members, you have three choices:
1,000 bonus points
Complimentary daily breakfast for two
Unlimited coffee drinks at the onsite coffee stand
Remember that as a Marriott Platinum Elite and above elite member, you have access to the Sheraton Club Lounge, where you can enjoy buffet-style breakfast, but the options may be too limited for you. In that case, you can opt for the daily breakfast as your welcome amenity if you’d like. This is according to what that manager told me. I decided to go with the bonus of 1,000 points and had breakfast inside the Sheraton Club.
Food & Beverage Credits
No food and beverage credits offer at Sheraton Universal Hotel.
As previously mentioned above, if you are a Marriott Platinum Elite and above, you have a couple options for a complimentary breakfast for you and an additional guest:
You can receive daily free breakfast for you and one guest as your welcome amenity choices, OR
Parking is available for both self and valet at Sheraton Universal Hotel.
Self is $32 plus tax
Valet is $40 plus tax
The housekeeping service is available. We only stayed 1 night, so we did not get to use the service.
The elevator at the Sheraton Universal Hote can be problematic. Some may be waiting around during busy hours in the morning when everyone is up and trying to get to the Universal Studios theme park early before it opens. We waited for the elevator and ended up using stairs instead to go down to the lobby from our room on the 7th floor. So keep that in mind.
Internet or Wi-Fi at Sheraton Universal Hotel is free for every guest.
There is two bottled water provided in the room.
Complimentary Bottled Water
I was surprised when the front desk offered me the 4 P.M. late checkout without requesting it. The 4 P.M. late checkout is part of my Marriott Titanium Elite benefits.
Late checkout is always subject to availability. Sheraton Universal Hotel has a lot of guestrooms, so if available, I am sure they can accommodate your late checkout request, especially if you are Marriot Gold Elite and above.
There are no spa treatment services at Sheraton Universal Hotel.
There’s an outdoor heated swimming pool and a hot tub.