Internet/Wi-Fi
Yes, enter your name and room number to connect.ย
Internet access is complimentary if you are a Marriott Bonvoy member. Join Marriott and Earn 2,500 Bonus Points. Marriott Elite members get complimentary enhanced Internet access.ย
Early Check-in
The regular check-in time is 4 P.M. We did not utilize early check-in.ย
Late Checkout
Yes, Amex FHR benefits include the 4 P.M. late checkout. The front desk asked if we wanted it, but we declined because we had to leave early morning.ย
Spa
The Ritz-Carlton Tysons Corner has a small spa located on the 3rd floor.ย
Itโs worth mentioning, too, that the spa atย The Ritz-Carlton Tysons Corner also sells Ritz-Carlton gift cards if you want to purchase and maximize any Marriott-relatedย Amex Offers. More below.ย
Swimming Pool
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Swimming Pool atย The Ritz-Carlton Tysons Corner |
The pool atย The Ritz-Carlton Tysons Cornerย is located inside the spa, on the 3rd floor. You donโt need to have a spa service to enjoy the pool.ย
The pool has adults-only hours, too, which is kind of cool. See the hours below.ย
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Spa Pool Hours |
Fitness Center
The Ritz-Carlton Tysons Cornerย has a fitness center on the 4th floor.ย
In-Room Safe
Nowhere to be found.ย
Robes & Slippers
Just the robes inside the closet.ย
Contact
If you wish to contactย The Ritz Carlton Tysons Corner:
Ritz-Carlton Gift Cards
I think this deserves mentioning because it can be challenging to find a Marriott Bonvoy property nowadays to purchase a physical Marriott gift card.ย
The Ritz-Carlton Tysons Corner does have Ritz-Carlton gift cards for purchases. While the logo on the gift card is the Ritz-Carlton brand, you can use the gift card at any participating Marriott Bonvoy brand hotels, such as Marriott, Courtyard, Fairfield Inn, etc.ย
This can be beneficial if your stay occurs when one of your American Express cards is targeted for one of the Amex Offers to receive a statement credit. For example:
- Get a one-time $100 statement credit by using your enrolled eligible card to spend a minimum of $500 in one or more transactions on room rates and room charges at The Ritz-Carlton, St. Regis, EDITION, The Luxury Collection, W Hotels & JW Marriott.ย
You can purchase the gift card at the front desk or the spa. The front desk ran out of gift cards, and we were told to buy them at the spa instead, which was not a problem. Your purchase must be charged to your room to receive the appropriate Amex statement credit, or you can simply charge the purchase to the card if you are not staying to receive the credit. The gist is the gift card purchase must be processed directly atย The Ritz-Carlton Tysons Cornerย hotel.ย
Earning Marriott Bonvoy Points & Elite Nights
There was a bit of an issue for me regarding earning Marriott Bonvoy points and elite nights atย The Ritz-Carlton Tysons Corner booked with Amex Fine Hotels & Resorts.ย
- During the FHR booking, I ensured my Marriott Bonvoy number was entered, and the reservation appeared as expected in my Marriott Bonvoy account.ย
- A day before the check-in date, I chatted withย The Ritz-Carlton Tysons Corner,ย and they had to make an upgrade request note in my reservation. My reservation disappeared from my Marriott Bonvoy account on the same day.ย
- I called the hotel, and the lady manually added my Marriott Bonvoy account number to my reservation and assured me that I would earn elite nights and points from this stay; despite the reservation being an Amex FHR booking. However, the reservation still did not reappear in my Marriott Bonvoy account.ย
- I called Marriott Bonvoy customer service to get the confirmation number from Marriott. I began to enter it in the Marriott reservation search section, but it kept erroring out on me. However, the reservation did appear in my Marriott Bonvoy account after that, despite the error.ย
- At check-in, I ensured my Marriott Bonvoy number was on the reservation. However, I did not receive elite points and nights after my stay. 10 days later, I decided to file Missing Stay Request and attached a digital copy of the receipt.ย
- A few days later, I received a response from Marriott, and they honored that stay and credited me all the points and night credits, including any bonus points throughย Marriott Promotions and Offers from that stay.ย
Iโll do a more detailed post on this incident because itโs not very common that an Amex FHR booking is not eligible to
earn points and elite night credits. Moreover, donโt waste your time arguing with Marriott customer service if this also happens to you. They would say no to you, claiming the reservation is a third-party booking via Expedia (Amex back-end OTA service). Instead, keep the digital receipt and file the missing stay request.