LAX United Polaris Lounge Review For ANA First Class LAX – Tokyo (HND)

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LAX United Polaris Lounge is located in Terminal 7. Flights out of LAX with ANA take place at the Tom Bradley International Terminal (TBIT). You must walk or take the LAX Airlines Connections Shuttle to Terminal 7 from TBIT. You should take the shuttle, as it can be a walk, depending on which terminal you start with. More below. 

United Polaris Lounge is located by Gate 77 and is open daily from 6:30 to 10:30pm in Terminal 7.

I flew a domestic flight to LAX for my ANA First Class flight with Delta Air Lines. The arrival terminal was Terminal 3, so I took the LAX Airlines Connection Shuttle from Terminal 3 to Terminal 7 because Terminals 1, 2, and 3 do not connect to Terminals 4, 5, 6, 7, and TBIT. Here’s how: 

• After deplaning, walk towards the ground transportation. 
• Be sure to go to the ground level and look for the pink color post. See the image below. 
• Wait for the blue LAX shuttle bus and make sure the sign says “airline connections.” 
• People needed clarification with that shuttle and the one that goes to economy parking. 
• Get off at Terminal 7, take the escalator or elevator to the ticketing area, and clear TSA security. 
• After security, a sign will guide you to the United Polaris Lounge. 

Wait Here For LAX Shuttles Between Terminals

Airline Connection Shuttle Between Terminals at LAX

You may wonder how to clear the TSA security if you arrive early, and the ANA check-in counter at TBIT Terminal only opens 3 hours before flight departure. Therefore if you are early and want to check out the United Polaris Lounge, you’ll have to a boarding pass beforehand and head to Terminal 7. You must perform a check-in online with ANA, and LAX airport now uses technology to verify you without your boarding pass; only your passport or ID is required. If you want to be 100% sure, you can also print or have the boarding pass emailed to you after online check-in with ANA, or you want to stay airside after you finish visiting United Polaris Lounge. See below. 

When you finish United Polaris Lounge, you can walk to TBIT from there if you have a boarding pass. Otherwise, you can exit Terminal 7, take the LAX shuttle to TBIT, check in with ANA, and get your paper ANA boarding pass issued by ANA staff. The check-in experience is also memorable because you will use the ANA First Class lane’s red carpet!

If you have too little time at LAX, check in with ANA, clear TSA security at the TBIT Terminal, and access the amazing Star Alliance Lounge instead. 

• A boarding pass for travel in United Polaris business class for a long-haul international flight. United Polaris business class customers may access a United Polaris lounge at departure, connecting, and arrival airports along their eligible same-day routing.
• A boarding pass for travel in long-haul international business or first class on a Star Alliance member airline. Customers may only access a United Polaris lounge at the departure airport for their international business or first class flight.
• United Polaris is available on trans-Pacific or trans-Atlantic flights and flights from the U.S. to these South American destinations: Buenos Aires, Lima, Rio de Janeiro, São Paulo, and Santiago. All other international routes are United Business and include use of the United Club: Guam, Canada, Mexico, the Caribbean, Central America, Colombia, and Ecuador.

You cannot access the United Polaris Lounge with fees and must have an eligible boarding pass, as mentioned above. 

United Polaris Lounge is a small lounge. However, it’s not crowded, so there are always ample seats. 

I love United Polaris Lounge because it has a buffet station and a dining room where you sit down and order food from a menu. 

Here are some photos and the menu they served at the time: 

There’s a bar full of alcoholic drinks, and then you can also order off the menu. Cocktails, wines, beers, etc., are complimentary inside the United Polaris Lounge.

Bathrooms at United Polaris Lounge are individual, all-gender, private rooms, so you can do your business. There are quite a few of each restroom available too. 

United Polaris Lounge has shower suites available. Suite attendants are assisting you in getting one shower suite reserved there. LAX United Polaris Lounge is not busy, so getting a shower suite should be quick. 

Wi-Fi is good inside the United Polaris Lounge; you simply connect to United Club with no password needed. 

United Polaris Lounge at LAX is nice. If you have several hours of layover, getting to Terminal 7 for the lounge is worth it before checking out the Star Alliance First Class Lounge at Tom Bradley International Terminal (TBIT) for your ANA First Class flight. 

The Polaris Lounge is not big but not crowded, and it features a buffet and dining a la carte with quality food and plenty of alcoholic drinks to choose from.