Review Hyatt Globalist Upgrades and Benefits at Hyatt’s Hana-Maui Resort in Hawaii
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After our free night stays at Marriott Wailea Beach Resort and Andaz Maui in Hawaii, we drove our rental car and stayed one night at Hana-Maui Resort, a Destination by Hyatt.
Hyatt’s Hana-Maui Resort is huge. The resort covers several acres of the lush green field, and it’s big enough that there are two separate sections: Garden and Ocean Bungalows.
Hana-Maui Resort is part of the Destination brand by Hyatt, so you can use World of Hyatt points for free night redemption.
Hana-Maui Resort is situated amidst the lush green of the popular Hana town. It is more of a retreat than a luxury high-rise resort, which is what we were seeking. The resort is quiet and perfect for resting and relaxing after a long windy drive from Andaz Maui to the resort via Road to Hana.
The location of Hana-Maui Resort is not completely out of the way from Hana town. In fact, there are food trucks within walking distance of the resort and other dining venues that are just a few minutes drive from the resort.
Arriving at Hana-Maui Resort looks like the resort is far from the ocean, but the resort is huge. The main check-in area and bungalows are dedicated to the Garden section, and another is to the Ocean bungalows section, where we stayed with a complimentary upgrade as a Globalist elite member.
Given the Hana location, rains can be expected, so bring an umbrella with you or use the resort’s provided umbrella. The resort is quite big, but they offer a complimentary golf cart to transport guests should you want to avoid walking. Also, Hana-Maui Resort does not have direct beach access.
Lush Green Hana-Maui Resort
Getting To Hana-Maui Resort Options
The Kahului Airport (OGG) airport is the main airport on Maui island, and it’s quite a bit far away from Hana-Maui Resort. For self-driving, you must go through Maui’s famous Road to Hana to reach Hana-Maui Resort.
When I asked the resort about other means to get there without dealing with the self-driving, they provided the following couple of options:
Fly with Mokulele Airlines into Hana Maui Airport (HNM).
Charter with the resort’s plane into Hana Maui Airport (HNM) and ground transfer from there to the resort.
For Mokulele Airlines, you will need to check availability and price directly with the airlines. The good news is Alaska Airlines recently announced its partnership with Mokulele Airlines, making it convenient for Alaska Airlines flyers to book a flight ticket that can go all the way to Mokulele’s serving destinations in Hawaii, such as Hana Maui Airport (HNM). This will begin sometime starting February 1, 2023.
Hana-Maui Resort also offers a charter plane alternative that charges per seat and includes ground transportation for a cost. Here’s the charter plane cost provided by the resort:
Hana-Maui Resort Charter Plane Cost
Bungalow Room Upgrades
As a Hyatt Globalist elite member, our room was upgraded from a Partial Ocean View to an Ocean View Bungalow.
The standard award room is between a Garden or a Partial Ocean View. I booked the Partial Ocean View room using World of Hyatt points during off-peak time. On the day of check-in, I looked at my reservation via the Hyatt app, but it still showed the same partial ocean view room.
Nevertheless, I decided to check in through the mobile app and see if I had received any upgrades. Sure enough, I got upgraded to the King Bed Ocean View Bungalow for being a Globalist elite member. Another good reason to check in online is that you will be notified before the hotel check-in time when your room is ready. It’s worth noting that Hana-Maui Resort has the Garden Suite, the standard complimentary suite upgrade for Globalist elite members. Between the Garden and Ocean views, I prefer the latter.
Check-In Upgrade Through Hyatt App
Ocean View Bungalow Review
Hana-Maui Resort Ocean Bungalow
Hana-Maui Resort refers to their rooms as Bungalows. The King Bed Ocean View Bungalow is located in a separate resort section known as the Ocean Bungalows section. A keycard is required to enter that area, and this is also where the resort’s main photo of the infinity pool is located.
Ocean Bungalow Entry
The Ocean View Bungalow at Hana-Maui Resort is a standalone room type with two rooms joined, boasting a king-size bed and spacious sitting area along with a lanai to enjoy the lush green field and ocean view afar. It is a relaxing, tranquil paradise if that’s what you are after. Our bungalow number is 510.
Our Ocean View Bungalow Number 510
The king-size bed is large, and the ceiling is high, making the room looks “roomy.” There’s a cool-looking fan and an air conditioner inside the room.
King Size Bed Room
Love Seats Inside the Bungalow
Ocean View Bungalow Room
The sitting sofa inside the room is comfortable and looks out to the outside lanai, and it is a perfect place to relax when it rains outside.
Sliding Doors & Lanai
The sliding door takes you onto the lanai, with two lounge chairs and two small side tables overlooking beautiful green resort grounds and an ocean view. If you are catching the sunrise, you don’t get the full view from that bungalow 510 because it’s blocked by another Ocean Front bungalow. However, the sunrise is incredible if you are okay with stepping out of the bungalow and walking on the grass toward the ocean!
Lanai Overlooking Ocean & Lush Green Field
Beautiful Sunset at Hana-Maui Resort
Sunset From My Morning Walk
Ocean View Bungalow Sunrise is blocked by the Ocean Front Bungalow.
On the corner of the lanai, there’s also a small dining table and chairs, perfect for eating outside the bungalow and enjoying the views.
Corner Side Table & Chairs
The bathroom is small but practical. There is a sink and a bathtub, and robes are hung across the small standing shower corner. The toilet is in a completely separate room.
There are noticeable tears and wear on the door and walls outside the bungalow. That is normal and understandable due to the frequent wet weather in the Hana area.
The overall Ocean View Bungalows set up and designed at Hana-Maui Resort remind me of Overwater Bungalows, except these bungalows are not over the water. Here’s a quick tour of the Ocean View Bungalow video at Hana-Maui Resort.
Hana-Maui Resort is a Destination by Hyatt; therefore, there’s no club lounge for Hyatt Globalist members.
Check-In Welcome Drinks & Lei
Upon check-in as a Globalist member, I was given a welcome note from the general manager and a $15 gift voucher to redeem at the on-site gift shop, Hana Dry Goods. We purchased a pancake mix and a soft drink; honestly, it was hard to find items under $15 as we wanted to spend our money wisely.
Welcome Postcard & $15 Gift Voucher
Food & Beverage Credits
Hana-Maui Resort does not offer food and drink credits besides the usual Globalist breakfast benefit. See below.
Steak & Eggs Globalist Breakfast
The complimentary breakfast for Globalist members takes place at the on-site restaurant, The Restaurant, in the same building as the check-in desk.
The breakfast is not a buffet breakfast; you can order an entree, coffee, tea, and non-alcoholic beverages for you and one guest. The 18% gratuity service charge is also included in the Globalist breakfast benefit, and any additional tips and alcoholic beverages are not included.
For those that want to do in-room dining, there’s a room delivery charge of $7.
I was excited that they had a Loco Moco breakfast item at the restaurant, and my travel companion ordered steak and eggs. They both taste mediocre, but it was free for Globalists. Here’s the breakfast menu:
Hana-Maui Resort Breakfast Menu
Hana-Maui Resort The Restaurant Small Plates: Ribs & Bao
Hana-Maui Resort has the following dining options:
The Bar (inside The Restaurant)
The Pool Bar
The Ranch is located outside the resort section, and you can walk or request a golf cart to take you to and from the restaurant. We did not try The Ranch Restaurant, and we decided to stay around the resort area and checked out on-site at The Restaurant instead for some small plates, beers, and a live music show.
The Hana-Maui Resort food and drinks price are costly. If you want to avoid paying for expensive resort food, there are food trucks within walking distance of the resort and on your way to The Ranch Restaurant.
After you pull the car into the front of the check-in lobby, you are asked for your last name, and you are given a parking pass. After check-in, you can park the car across the street from the resort, and the bellhop guy will drive the golf cart to meet you there to take you and transport your suitcases to your bungalow.
On the way, the staff will tell you more about the resort layout and information, and you can ask any questions.
On your check-out date, you can also request a golf cart service to take you and your suitcases to the front. The complimentary golf cart service is available 24 hours for you during your stay at the resort, given how big the resort is. You can request the service by phone inside your bungalow or utilize the text message provided when you check-in.
Parking is complimentary for Globalists staying on free nights/points.
Hana-Maui Resort Golf Cart
Hana-Maui Resort is a pet-friendly resort. Here is the policy:
A $100.00 charge per stay for up to six nights
50 pounds and under or two dogs under a combined weight of 75 pounds
A Wi-Fi password is required; I could not find it on the keycard or information papers they gave me. But I texted the front desk and was told the Wi-Fi password was Hana!4262.
My phone T-Mobile serviwasn’tn’t working good at Hana-Maui Resort.
Yes, two bottled water can be found in the refrigerator inside the bungalow.
The regular check-in time is 4pm. If you are satisfied with your room type, perform check-in online via the Hyatt app and are alerted once your room is ready. Our room was ready by 2pm even though I picked the default 4pm check-in time when I performed online check-in.
The regular check-out time is 11am, but I could extend it to 2pm as a Globalist member based on availability.
Spa Day Pass
There’s a spa behind the check-in lobby at the Hana-Maui Resort.
As a Hyatt’s Globalist elite member, you receive a Spa Day Pass during your stay. The pass is valid for two adults per voucher, and you can enjoy all the amenities inside the Spa, such as the oceanfront jacuzzi, plunge pools, lounge chairs, locker rooms, complimentary coffee/tea/water, etc. The pass usually costs $75 per person.
Globalist Spa Day Pass
We did take advantage of Spa Day Pass for a few hours before checking out the resort. It was fine, but it’s not worth the $75 price tag. Other than the hot tub jacuzzi, the other pools are too cold to enjoy. We do not like sunbathing, and it was difficult to find a shaded lounge chair there, and the umbrellas are not movable. The Spa’s overall facility is nice, and the staff is friendly. The Spa hours are from 10am to 6pm.
Hana-Maui Resort Spa & Oceanfront Jacuzzi
One-Person Treatment Pool Inside the Spa
Locker’s Room Plunge Pool
Spa Lounge Room
Hana-Maui Resort has a fitness center with stationary bikes facing the property’s garden pool or the fitness pool. There’s also a tennis court at the property, and you can rent the equipment free of charge as part of the resort fee. I also saw a basketball court there too.
You can also rent a free bike from 9am-5pm. However, you cannot take the bike to your bungalow, and it must be returned to the rental place by 5pm, per the concierge.
Yes, available inside the bungalow under the sink in the living area. What an odd place to put a safe there!
Robes & Slippers
Only robes are available, and they are hung across the shower room in the bathroom.
Hana-Maui Resort Infinity Pool
Public pools that can be accessed by guests are the fitness (garden pool) and infinity pool.
The infinity pool is a beautiful photogenic spot at the resort, but the water’s temperature is cool though the front desk said it’s heated. There’s also a pool bar there.
The garden pool (a.k.a fitness pool) does not look inviting. A small spa pool, a plunge pool, and an oceanfront jacuzzi hot tub are located in the Spa, and you can use the Globalist Spa Day Pass to enjoy them.
Oceanfront Jacuzzi Hot Tub Inside the Spa
Hana-Maui Resort does not have a beach, nor it has direct access to the beach. The resort is situated on the rocky lava ridge with rough waves, so getting into the water or walking on the lava rocks is not advised.
Hana-Maui Resort Is Not A Beachfront Resort
The oceanfront location of Hana-Maui Resort is a perfect spot to see sunrises. I was able to witness that natural beauty during my morning walk, and it was breathtaking!