Location
Hilton Lake Como is notย centrally located within a quick walk to the tourist area of Piazza Del Duomo. However, if you enjoy walking and strolling along Lake Como (which you should), it is about a 20-30 minute walk to Piazza Del Duomo and the ferry dock to go to Bellagio, Varenna, etc.ย
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Lake Como Promenade byย Hilton Lake Como |
The closest train station toย Hilton Lake Como is Como San Giovanni Railway Station, so keep that in mind if you are taking a train to the property because there are two railway stations in Lake Como. The San Giovanni station is about 15-20 minutes fromย Hilton Lake Como, depending on how fast you walk. I recommend you take a quick taxi ride for about 7-8 Euro one-way if you do not want to walk or have suitcases to worry about. Taxis are waiting outside the station, and the hotelโs front desk can call one for you on the way back.ย
Room Upgrades
Unfortunately, as a Hilton Honors Diamond member, I did not receive a complimentary upgrade to a lake view room or a room with a balcony. Upon check-in, I specifically asked about upgrades to those room types, but they were not offered because the property was busy. I was there only one night, and it was a Friday, so I presumed there were weekend getaway vacationers.ย
Itโs worth mentioning thatย Hilton Lake Como does upgrade Hilton Honors Diamond elite members to a lake view room with a balcony, and sometimes up to a suite room if available on check-in. If you are going during the off-peak times in Lake Como, I am sure you can score an upgrade easier.ย
The standard room atย Hilton Lake Como is nice but small, and I would not call it a luxury to fit the expensive nightly rate. Below is the review of the room.
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King Guestroom |
Room Review
As mentioned above, I did not receive a complimentary room upgrade as a Hilton Honors Diamond member. So the room we got assigned to was adequate to stay in for one clean and comfortable night.ย
The room is not spacious, but the king bed is huge, the pillows are wide with all the clean and nice amenities you can expect from a typical Hilton stay, and thereโs also a long desk inside the guestroom.ย
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Small King Room |
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King Room |
A large sliding door looks impossible to slide open to a non-practical balcony because balcony space is limited, and the view is nothing to write about. It is probably still hard to see what I am talking about through the photo below.ย
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Lousy View and Unpractical Balcony |
The bathroom is nice and has a contemporary looking.
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Bathroom |
Executive Lounge
Hilton Lake Como does not have an executive lounge for Hilton Honors Diamond elite members.
Welcome Amenity
Other than the complimentary breakfast benefit at check-in, I was not offered any other welcome gifts. However, a welcome note inside the room lets us know thereโs a complimentary bottle of prosecco wine in the minibar to enjoy.ย
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Welcome Note and Wine |
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Complimentary Proseccoย |
Food & Beverage Credits
There are no food and beverage credits besides the complimentary breakfast for Hilton Honors elite members below.ย
Complimentary Breakfast
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Breakfast Buffet |
Hilton Honors Gold andย Hilton Honors Diamond elite members receive complimentary breakfast at the on-site restaurant,ย Satin. The breakfast is served buffet-style, and it is full of a variety of food and drinks to enjoy. There are just so many options offered for both hot and cold items. Therefore, donโt miss that if you stay atย Hilton Lake Como with elite status.ย
Breakfast starts at 7 AM. Upon entering the restaurant, simply let the greeter know your room number, and they will be able to see your Hilton Honors elite status. You do not need to sign any bills after you finish your breakfast.ย
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Complimentary Breakfast For Hilton Honors Diamond |
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Bread Breakfast Buffet |
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Cold Cuts |
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Breakfast Buffet Hot Items |
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Breakfast Buffet |
Dining
Hilton Lake Como has three restaurants on-site:
- Terrazza โ rooftop by the infinity pool, pool bar service is also available.ย
- Taffeta โ is located on the ground floor with an elegant bar, and you can order food there too, including the street food pizza (open on certain days only, see photo below).ย
- Satin โ is located on the ground floor and serves breakfast.ย
- Direct Link to the Hilton Lake Comoโs Dining
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Streetfood Pizza Baking atย Hilton Lake Como |
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Pizza Result |
Resort Fee
Hilton Lake Como does not have resort fees.ย
Parkingย
Self-parking is available atย Hilton Lake Como forย 26.00โฌ per night.
Pet Policy
Hilton Lake Como allows pets with a 50.00โฌ non-refundable fee, 22 kg maximum.ย
Housekeeping
Yes, available every day if you do not have the โdo not disturb signโ on your roomโs door.ย
Internet/Wi-Fi
Yes, complimentary.ย
Bottled Water
Two bottles of water were provided inside the room, above the minibar.
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Complimentary Bottled Water |
Early Check-In
We arrived atย Hilton Lake Como in the afternoon, and they said the room was not ready. Honestly, throughout our travels in Europe, early check-in seems impossible to get regardless you have Hilton Honors elite status or not.ย
Late Check-Out
Hilton Lake Como offered me the late check-out up to 2 PM when asked, but unfortunately, I did not take the offer because we had a day trip to Bellagio and would not be able to come back by that 2 PM.ย
Please note that you can still use the swimming pool and spa shower during operating hours after checking out your room if needed.
Hilton Lake Como Spa Menu
Hilton Honors Diamond members receive a 50% discount off the spa service at
Hilton Lake Como. You can see the
Spa menu here.
Fitness Center
Yes, available.ย
In-Room Safe
Yes, inside the closet.
Robes & Slippers
Yes, inside the closet.ย
Swimming Pool
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Infinity Pool With Stunning View |
Perhaps, one great amenity that Hilton Lake Como has is the infinity swimming pool located on the rooftop. The pool is not large, but it is a popular place for guests, and it can get really busy in the afternoon.ย
I also enjoy hanging out at the pool because of the nice atmosphere and stunning view of Lake Como and the mountains! I strongly recommend you allocate some time to enjoy the swimming pool atย Hilton Lake Como.ย
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Rooftop Swimming Pool |
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Kiddie Pool |
The pool opens at 9 AM, but I dislike it being closed so early by 6 PM every day.ย
Thereโs also a pool bar service available around the pool area and some lounging chairs to enjoy the view of Lake Como.ย
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Lounge Seats by the Pool |
Hilton Lake Como Contact Email & Address
You can contact Hilton Lake Como with the following methods:
How You Can Stay at Hilton Lake Como For Free?
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Hilton Lake Como |
Award Availability at Hilton Lake Como
While you can redeem Hilton Honors Points or Hilton Free Weekend Night Reward for a free stay atย Hilton Lake Como, the property prefers to block standard award rooms for booking, especially during peak times in Lake Como. Standard rooms require lesser Hilton Honors points, andย Hilton Free Weekend Night Reward can only be used to redeem the standard room.ย
I understand that hotels exist to make money, so they purposely do not release award rooms because they want to make โmoreโ money from revenue bookings before they are willing to release award rooms for redemption. This is true with theย Hilton Lake Como. So what would you do?
- Compose an email stating the date(s) you are looking to stay atย Hilton Lake Como, and nicely ask them to open some standard room rates. Donโt say standard award or standard points room.
- Send the email toย [email protected].
- Someone at Hilton Lake Como will reply to you and let you know if they are willing to open standard rooms for your requested dates.ย
- If they say impossible, be flexible and reply asking for one or two dates to be open rather than a longer stay, or change your stay dates if possible. Just work with the property to successfully redeem your free stay atย Hilton Lake Como.
In my experience, my initial request was declined because I asked for a weekโs stay, but then I replied and only asked for one nightโs stay, and they opened the standard room for booking for me. Afterward, they asked me if I had booked the room and if they could close that particular date again ๐ย