I am a huge fan of Live Chat when it comes to contacting customer service for matters that are not needed to be taken care of right away.Â
In this post, I am including all Live Chat links that are available for each hotel chain. Feel free to bookmark this page for your own reference. It's
worth mentioning also that these well-known hotel chains do have effective and responsive Twitter teams as well if you do not want to talk on the phone.Â
This is a work in progress. I'll try to add more hotels and update the Live Chat links when they become available.Â
|
Ritz-Carlton Kapalua Resort in Maui |
Table of Contents  [show/hide] |
Hilton Live Chat
- Live Chat:
- Go to Hilton's support website.
- On the right-hand corner, you should see Chat Now! or Have Questions? Chat With Us!
- Click on it and you will be greeted with Hilton's virtual assistant.Â
- Simply type "live chat" and send to bring up a live person to chat with you.Â
- Hilton Customer Care: 1-800-445-8667
- Hilton Diamond Desk Phone Number: 1-877-444-9847
- Hilton Twitter
Hyatt Live Chat
- Live Chat:
- Go to Hyatt's contact page.
- On the right-hand side corner at the bottom of the page, click on the dark blue Live Chat
- Follow the screen to chat with a Hyatt representative.Â
- Hyatt Customer Care: 1-800-323-7249
- Hyatt Twitter
IHG Live Chat
- Live Chat:Â
- Go to IHG's official website.
- On the top left-hand side, click Need Help?
- A popup should appear. Click on Send A Message and you type "live chat" and send.
- You click to choose which topic from the list: Reservations or IHG Rewards Club
- Follow the prompt. Click here to speak to a live agent.Â
- Fill out the chat form and click Start.
- IHG Customer Care: 1-877-424-2449
- IHG Twitter
Marriott Live Chat
- Live Chat:
- Go to Marriott's official help page.Â
- On the right-hand corner, there should be a Question Mark (?) dark icon.Â
- Click on that icon and follow the screen to live chat with a Marriott agent.Â
- Text Messaging:
- You can text with a Marriott agent by sending a text message to 1-844-957-4543
- Marriott Customer Service:Â 1-800-535-4028
- Marriott Twitter
0 Comments