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I am a huge fan of Live Chat when it comes to contacting customer service for matters that are not needed to be taken care of right away.
In this post, I am including all Live Chat links that are available for each hotel chain. Feel free to bookmark this page for your own reference. It’s
worth mentioning also that these well-known hotel chains do have effective and responsive Twitter teams as well if you do not want to talk on the phone.
worth mentioning also that these well-known hotel chains do have effective and responsive Twitter teams as well if you do not want to talk on the phone.
This is a work in progress. I’ll try to add more hotels and update the Live Chat links when they become available.
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Ritz-Carlton Kapalua Resort in Maui |
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Hilton Live Chat
- Live Chat:
- Go to Hilton’s support website.
- On the right-hand corner, you should see Chat Now! or Have Questions? Chat With Us!
-
Click on it and you will be greeted with Hilton’s virtual
assistant. -
Simply type “live chat” and send to bring up a live person to
chat with you. -
Hilton Customer Care:
1-800-445-8667 -
Hilton Diamond Desk Phone Number:
1-877-444-9847 - Hilton Twitter
Hyatt Live Chat
- Live Chat:
- Go to Hyatt’s contact page.
- On the right-hand side corner at the bottom of the page, click on the dark blue Live Chat
- Follow the screen to chat with a Hyatt representative.
-
Hyatt Customer Care:
1-800-323-7249 - Hyatt Twitter
IHG Live Chat
- Live Chat:
- Go to IHG’s official website.
-
On the top left-hand side, click Need Help?
- A popup should appear. Click on Send A Message and you type “live chat” and send.
-
You click to choose which topic from the list: Reservations or IHG
Rewards Club
- Follow the prompt. Click here to speak to a live agent.
- Fill out the chat form and click Start.
-
IHG Customer Care:
1-877-424-2449 - IHG Twitter
Marriott Live Chat
- Live Chat:
- Go to Marriott’s official help page.
- On the right-hand corner, there should be a Question Mark (?) dark icon.
- Click on that icon and follow the screen to live chat with a Marriott agent.
- Text Messaging:
- You can text with a Marriott agent by sending a text message to 1-844-957-4543
- Marriott Customer Service: 1-800-535-4028
- Marriott Twitter
