Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
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Zermatt is one of the Switzerland towns and home to the iconic Matterhorn that’s worth visiting. The points hotel options are not as good as in the city, but it’s not completely impossible. There’s a Hotel Schweizerhof Zermatt, part of Hyatt’s Small Luxury Hotels of the World (SLH), and a more budgeted Hotel Butterfly, part of the Best Western (BW) Signature Collection.
I decided to go with the Hotel Butterfly Zermatt and saved points for Hyatt’s Small Luxury Hotels in Grindelwald, Switzerland.
Below is the review of the Hotel Butterfly, BW Signature Collection in Zermatt:
Visit Matterhorn When Staying With Hotel Butterfly Zermatt
Hotel Butterfly Zermatt is centrally located within the heart of Zermatt, Switzerland. The hotel is just a short walk away from Zermatt’s main train station.
The location of the Hotel Butterfly Zermatt is very convenient and within walking distance of restaurants, shops, and everything Zermatt has to offer, including the view of the Matterhorn.
Beautiful Swiss Chalet Design
Hotel Butterfly Zermatt Information
Don’t expect much when it comes to room upgrades for elite members in the Best Western rewards program.
I am a Best Western Diamond Elite member (complimentary of the Best Western Business Advantage Program) and did not receive an upgrade. In fact, I haven’t had good luck with the Best Western program as far as room upgrades go.
Therefore, I didn’t receive any room upgrades from the room I booked at Hotel Butterfly Zermatt. The room type that I booked was a Deluxe room with a balcony and 2 Single Beds.
Deluxe Room Balcony With 2 Single Beds
Deluxe Room Review
The deluxe room at Hotel Butterfly Zermatt is extremely basic, and there’s nothing deluxe about it. But it’s clean, spacious, and has a beautiful mountain view balcony. I specifically like the room’s settings, which are decorated with a simple touch of a Swiss chalet.
Deluxe Room With A Balcony
Deluxe Room Balcony With 2 Single Beds
The bathroom is just okay, and the water pressure is horrible.
There’s no air conditioning at Hotel Butterfly Zermatt, but a fan can be requested. In fact, most hotels in Zermatt do not have AC because of how buildings were constructed in Zermatt. However, requesting a fan with Hotel Butterfly Zermatt was really simple. I emailed the property a few days before arrival and told them I wanted a fan in the room.
My favorite space in the guestroom is the balcony, which offers beautiful mountain views. I enjoy sitting there and just taking in the surroundings.
Beautiful Scenery From Balcony
Hotel Butterfly Zermatt is part of the Best Western (BW) Signature Collection, and there’s no club lounge.
As the Best Western Diamond Elite member, I was offered Best Western points or a gift of a backpack with the Hotel Butterfly logo as part of the welcome offer.
Without hesitation, I chose the backpack.
Best Western Diamond Welcome Gift
Compared to Best Western properties in the United States, Hotel Butterfly Zermatt offers a very good complimentary buffet-style breakfast. Breakfast is served daily from 7 A.M. to 11 A.M. and has various satisfying hot and cold options.
Here are a couple photos:
Complimentary Hot Buffet Breakfast
Cold Cuts Breakfast Items
Hotel Butterfly Zermatt Tea Time
Hotel Butterfly Zermatt does not offer any food and beverage credits, but they have Tea Time, complimentary to all guests staying at the hotel. The tea time runs from 4 P.M. to 6 P.M.
The tea time consists of sweet treats such as cake, pastry, coffee, and tea. You can also order beers and wines for a fee; however, you can redeem the vouchers you receive from turning down the housekeeping service. More below.
Complimentary Tea Time Sweet Treats
Hotel Butterfly Zermatt has one restaurant onsite called Butterfly Restaurant. The restaurant is a full-service Steak House and opens from 6:30 P.M until 9 P.M. The restaurant also has a bar/cocktail lounge.
Hotel Butterfly Zermatt does not have resort fees.
Parking & Complimentary Shuttle
Zermatt is a no car zone. But Hotel Butterfly Zermatt has an electric shuttle that can be arranged if you need to be picked up and dropped off from the Zermatt train station, free of charge. If you can walk, Hotel Butterfly Zermatt is within walking distance of the train station.
Hotel Butterfly Zermatt Complimentary Shuttle
Housekeeping service at Hotel Butterfly Zermatt is available. However, if you turn down the housekeeping service by hanging the card before breakfast, you will receive a surprise. The surprise gift is two complimentary voucher drinks at the hotel bar during Tea Time from 4 P.M. to 6 P.M.
The vouchers can be redeemed for soft drinks, beer or wine.
Turn Down Housekeeping To Receive A Surprise
Turning Down Housekeeping Service Presents
Hotel Butterfly Zermatt allows pets at 10 CHF per day.
Yes, available and complimentary to all guests.
Early check-in was not offered to us. Throughout our travels in Europe, hotels seem to be more strict regarding early check-in. The standard check-in time for Hotel Butterfly Zermatt is 2 P.M.
We did not ask for a late check-out as we had to leave early for our next destination in Switzerland. If you want late check-out, your best chance is to ask the hotel’s front desk. The standard check-out time is 11 A.M.
Hotel Butterfly Zermatt also has a baggage room for guests to drop off bags if early check-in or late check-out is impossible.
It is important to note that the front desk only opens from 7 A.M. to 10:30 P.M. This means that any early check-out or departure will need to happen before 7 A.M. the next day. Therefore, you must inform the front desk the evening before your desired check-out date to check out and pay any balances.
One nice thing about the Hotel Butterfly Zermatt regarding early departure is that you cannot have breakfast, and thus, they offer a to-go bag of sandwiches, fruits, and a bottle of water that you can arrange and pick up from the front desk.
To-Go Bag For Early Departure Guests
Massage & Sauna
When walking around Hotel Butterfly Zermatt, I noticed that the property has Massage and Sauna rooms, but they were not operational. Therefore, I cannot offer any thoughts on these services.
Massage & Sauna
There’s no fitness room at Hotel Butterfly Zermatt.
Yes, available inside the closet.
Robes & Slippers
Hotel Butterfly Zermatt does not have swimming pools.
How You Can Stay at Hotel Butterfly, BW Signature Collection in Zermatt For Free?
Hotel Butterfly Zermatt is part of the Best Western (BW) Signature Collection brand; therefore, you can redeem Best Western points for a free night’s stay there. However, please note that Best Western reward night booked with points fluctuates based on the nightly rate.
You can earn several Best Western Rewards points through credit card sign-up bonuses, Best Western Promotions and Offers, or purchase Best Western points.
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