After our free night stays at Marriott Wailea Beach Resort and Andaz Maui in Hawaii, we drove our rental car and stayed one night at Hana-Maui Resort, a Destination by Hyatt. 

Hyatt's Hana-Maui Resort is huge. The resort covers several acres of the lush green field, and it's big enough that there are two separate sections: Garden and Ocean Bungalows

Hana-Maui Resort is part of the Destination brand by Hyatt, so you can use World of Hyatt points for free night redemption.

Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
Hana-Maui Resort
Table of Contents  [show/hide]

    Location

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Hana-Maui Resort Location

    Hana-Maui Resort is situated amidst the lush green of the popular Hana town. It is more of a retreat than a luxury high-rise resort, which is what we were seeking. The resort is quiet and perfect for resting and relaxing after a long windy drive from Andaz Maui to the resort via Road to Hana

    The location of Hana-Maui Resort is not completely out of the way from Hana town. In fact, there are food trucks within walking distance of the resort and other dining venues that are just a few minutes drive from the resort. 

    Arriving at Hana-Maui Resort looks like the resort is far from the ocean, but the resort is huge. The main check-in area and bungalows are dedicated to the Garden section, and another is to the Ocean bungalows section, where we stayed with a complimentary upgrade as a Globalist elite member. 

    Given the Hana location, rains can be expected, so bring an umbrella with you or use the resort's provided umbrella. The resort is quite big, but they offer a complimentary golf cart to transport guests should you want to avoid walking. Also, Hana-Maui Resort does not have direct beach access. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Lush Green Hana-Maui Resort

    Getting To Hana-Maui Resort Options

    The Kahului Airport (OGG) airport is the main airport on Maui island, and it's quite a bit far away from Hana-Maui Resort. For self-driving, you must go through Maui's famous Road to Hana to reach Hana-Maui Resort

    When I asked the resort about other means to get there without dealing with the self-driving, they provided the following couple of options:
    • Fly with Mokulele Airlines into Hana Maui Airport (HNM).
    • Charter with the resort's plane into Hana Maui Airport (HNM) and ground transfer from there to the resort. 

    For Mokulele Airlines, you will need to check availability and price directly with the airlines. The good news is Alaska Airlines recently announced its partnership with Mokulele Airlines, making it convenient for Alaska Airlines flyers to book a flight ticket that can go all the way to Mokulele's serving destinations in Hawaii, such as Hana Maui Airport (HNM). This will begin sometime starting February 1, 2023

    Hana-Maui Resort also offers a charter plane alternative that charges per seat and includes ground transportation for a cost. Here's the charter plane cost provided by the resort:

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Hana-Maui Resort Charter Plane Cost

    Bungalow Room Upgrades

    As a Hyatt Globalist elite member, our room was upgraded from a Partial Ocean View to an Ocean View Bungalow

    The standard award room is between a Garden or a Partial Ocean View. I booked the Partial Ocean View room using World of Hyatt points during off-peak time. On the day of check-in, I looked at my reservation via the Hyatt app,  but it still showed the same partial ocean view room. 

    Nevertheless, I decided to check in through the mobile app and see if I had received any upgrades. Sure enough, I got upgraded to the King Bed Ocean View Bungalow for being a Globalist elite member. Another good reason to check in online is that you will be notified before the hotel check-in time when your room is ready. It's worth noting that Hana-Maui Resort has the Garden Suite, the standard complimentary suite upgrade for Globalist elite members. Between the Garden and Ocean views, I prefer the latter. 
    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Check-In Upgrade Through Hyatt App

    Ocean View Bungalow Review

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Hana-Maui Resort Ocean Bungalow

    Hana-Maui Resort refers to their rooms as Bungalows. The King Bed Ocean View Bungalow is located in a separate resort section known as the Ocean Bungalows section. A keycard is required to enter that area, and this is also where the resort's main photo of the infinity pool is located. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Ocean Bungalow Entry

    The Ocean View Bungalow at Hana-Maui Resort is a standalone room type with two rooms joined, boasting a king-size bed and spacious sitting area along with a lanai to enjoy the lush green field and ocean view afar. It is a relaxing, tranquil paradise if that's what you are after. Our bungalow number is 510

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Our Ocean View Bungalow Number 510

    The king-size bed is large, and the ceiling is high, making the room looks "roomy." There's a cool-looking fan and an air conditioner inside the room. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    King Size Bed Room

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Love Seats Inside the Bungalow

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Ocean View Bungalow Room

    The sitting sofa inside the room is comfortable and looks out to the outside lanai, and it is a perfect place to relax when it rains outside. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Overlooking Lanai

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Sliding Doors & Lanai

    The sliding door takes you onto the lanai, with two lounge chairs and two small side tables overlooking beautiful green resort grounds and an ocean view. If you are catching the sunrise, you don't get the full view from that bungalow 510 because it's blocked by another Ocean Front bungalow. However, the sunrise is incredible if you are okay with stepping out of the bungalow and walking on the grass toward the ocean! 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Bungalow Lanai 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Lanai Overlooking Ocean & Lush Green Field

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Beautiful Sunset at Hana-Maui Resort

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Sunset From My Morning Walk

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Ocean View Bungalow Sunrise is blocked by the Ocean Front Bungalow.

    On the corner of the lanai, there's also a small dining table and chairs, perfect for eating outside the bungalow and enjoying the views. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Corner Side Table & Chairs

    The bathroom is small but practical. There is a sink and a bathtub, and robes are hung across the small standing shower corner. The toilet is in a completely separate room.  

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Bathroom

    There are noticeable tears and wear on the door and walls outside the bungalow. That is normal and understandable due to the frequent wet weather in the Hana area. 

    The overall Ocean View Bungalows set up and designed at Hana-Maui Resort remind me of Overwater Bungalows, except these bungalows are not over the water. Here's a quick tour of the Ocean View Bungalow video at Hana-Maui Resort.


    Club Lounge

    Hana-Maui Resort is a Destination by Hyatt; therefore, there's no club lounge for Hyatt Globalist members. 

    Welcome Amenity

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Check-In Welcome Drinks & Lei

    Upon check-in as a Globalist member, I was given a welcome note from the general manager and a $15 gift voucher to redeem at the on-site gift shop, Hana Dry Goods. We purchased a pancake mix and a soft drink; honestly, it was hard to find items under $15 as we wanted to spend our money wisely. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Welcome Postcard & $15 Gift Voucher

    Food & Beverage Credits

    Hana-Maui Resort does not offer food and drink credits besides the usual Globalist breakfast benefit. See below. 

    Complimentary Breakfast

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Steak & Eggs Globalist Breakfast

    The complimentary breakfast for Globalist members takes place at the on-site restaurant, The Restaurant, in the same building as the check-in desk. 

    The breakfast is not a buffet breakfast; you can order an entree, coffee, tea, and non-alcoholic beverages for you and one guest. The 18% gratuity service charge is also included in the Globalist breakfast benefit, and any additional tips and alcoholic beverages are not included

    For those that want to do in-room dining, there's a room delivery charge of $7. 

    I was excited that they had a Loco Moco breakfast item at the restaurant, and my travel companion ordered steak and eggs. They both taste mediocre, but it was free for Globalists. Here's the breakfast menu:

    Hana-Maui Resort Breakfast Menu

    Dining

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Hana-Maui Resort The Restaurant Small Plates: Ribs & Bao

    Hana-Maui Resort has the following dining options:
    • The Restaurant
    • The Bar (inside The Restaurant)
    • The Pool Bar
    • The Ranch

    The Ranch is located outside the resort section, and you can walk or request a golf cart to take you to and from the restaurant. We did not try The Ranch Restaurant, and we decided to stay around the resort area and checked out on-site at The Restaurant instead for some small plates, beers, and a live music show. 

    The Hana-Maui Resort food and drinks price are costly. If you want to avoid paying for expensive resort food, there are food trucks within walking distance of the resort and on your way to The Ranch Restaurant. 

    Resort Fee

    Yes, Hana-Maui Resort does have a resort fee. However, it is waived for the World of Hyatt award stays. Resort fees include free bike rental from 9-5pm, sporting equipment, etc.

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Complimentary Bike Rentals

    Parking

    There's no valet parking at Hana-Maui Resort

    After you pull the car into the front of the check-in lobby, you are asked for your last name, and you are given a parking pass. After check-in, you can park the car across the street from the resort, and the bellhop guy will drive the golf cart to meet you there to take you and transport your suitcases to your bungalow. 

    On the way, the staff will tell you more about the resort layout and information, and you can ask any questions. 

    On your check-out date, you can also request a golf cart service to take you and your suitcases to the front. The complimentary golf cart service is available 24 hours for you during your stay at the resort, given how big the resort is. You can request the service by phone inside your bungalow or utilize the text message provided when you check-in. 

    Parking is complimentary for Globalists staying on free nights/points. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Hana-Maui Resort Golf Cart

    Pet Policy

    Hana-Maui Resort is a pet-friendly resort. Here is the policy:
    • A $100.00 charge per stay for up to six nights
    • 50 pounds and under or two dogs under a combined weight of 75 pounds

    Internet/Wi-Fi

    A Wi-Fi password is required; I could not find it on the keycard or information papers they gave me. But I texted the front desk and was told the Wi-Fi password was Hana!4262.

    My phone T-Mobile serviwasn'tn’t working good at Hana-Maui Resort.  

    Bottled Water

    Yes, two bottled water can be found in the refrigerator inside the bungalow.

    Early Check-in

    The regular check-in time is 4pm. If you are satisfied with your room type, perform check-in online via the Hyatt app and are alerted once your room is ready. Our room was ready by 2pm even though I picked the default 4pm check-in time when I performed online check-in. 

    Late Check-out

    The regular check-out time is 11am, but I could extend it to 2pm as a Globalist member based on availability. 

    Spa Day Pass

    There's a spa behind the check-in lobby at the Hana-Maui Resort

    As a Hyatt's Globalist elite member, you receive a Spa Day Pass during your stay. The pass is valid for two adults per voucher, and you can enjoy all the amenities inside the Spa, such as the oceanfront jacuzzi, plunge pools, lounge chairs, locker rooms, complimentary coffee/tea/water, etc. The pass usually costs $75 per person

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Globalist Spa Day Pass

    We did take advantage of Spa Day Pass for a few hours before checking out the resort. It was fine, but it's not worth the $75 price tag. Other than the hot tub jacuzzi, the other pools are too cold to enjoy. We do not like sunbathing, and it was difficult to find a shaded lounge chair there, and the umbrellas are not movable. The Spa's overall facility is nice, and the staff is friendly. The Spa hours are from 10am to 6pm. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Hana-Maui Resort Spa & Oceanfront Jacuzzi

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    One-Person Treatment Pool Inside the Spa

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Locker's Room Plunge Pool

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Spa Lounge Room

    Fitness Center

    Hana-Maui Resort has a fitness center with stationary bikes facing the property's garden pool or the fitness pool. There's also a tennis court at the property, and you can rent the equipment free of charge as part of the resort fee. I also saw a basketball court there too. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Garden/Fitness Pool

    You can also rent a free bike from 9am-5pm. However, you cannot take the bike to your bungalow, and it must be returned to the rental place by 5pm, per the concierge. 

    In-Room Safe

    Yes, available inside the bungalow under the sink in the living area. What an odd place to put a safe there!

    Robes & Slippers

    Only robes are available, and they are hung across the shower room in the bathroom. 

    Swimming Pool

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Hana-Maui Resort Infinity Pool

    Public pools that can be accessed by guests are the fitness (garden pool) and infinity pool. 

    The infinity pool is a beautiful photogenic spot at the resort, but the water's temperature is cool though the front desk said it's heated. There's also a pool bar there. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Infinity Pool

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Infinity Pool

    The garden pool (a.k.a fitness pool) does not look inviting. A small spa pool, a plunge pool, and an oceanfront jacuzzi hot tub are located in the Spa, and you can use the Globalist Spa Day Pass to enjoy them.

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Oceanfront Jacuzzi Hot Tub Inside the Spa

    Beach

    Hana-Maui Resort does not have a beach, nor it has direct access to the beach. The resort is situated on the rocky lava ridge with rough waves, so getting into the water or walking on the lava rocks is not advised. 

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Hana-Maui Resort Is Not A Beachfront Resort

    The oceanfront location of Hana-Maui Resort is a perfect spot to see sunrises. I was able to witness that natural beauty during my morning walk, and it was breathtaking!

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Lava Rocks & Sunrise at Hana-Maui Resort

    Contact


    How You Can Stay Hyatt's Hana-Maui Resort For Free?

    Review Hyatt Globalist Upgrades and Benefits at Hyatt's Hana-Maui Resort in Hawaii
    Ocean View Bungalow At Night