I stayed at The Hotel Lucerne in Switzerland on our trip to the Swiss Alps. The Hotel Lucerne is an Autograph Collection focusing on independent premium luxury properties within the Marriott Bonvoy portfolio. 

Honestly, I felt that The Hotel Lucerne failed to impress me as an upscale luxury hotel and was not worth the expensive nightly rate. Still, it was nice to use the Marriott Free Night 50k Certificate to redeem for a two-night free stay there, especially since it's really expensive to vacation in Switzerland. 

Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
The Hotel Lucerne
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    Location

    I like the location of The Hotel Lucerne. It is very convenient to stay there and get to explore everything that Lucerne has to offer. Everything is within walking distance of the property, ranging from Lucerne old town and Lakefront Lucerne to all sorts of public transportation for sightseeing. 

    Deluxe Room Upgrades

    As a Marriott Platinum Elite, our room got a complimentary upgrade from the Street View King Room to the Deluxe Park View King Room

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Deluxe King Room

    It's worth noting that it is known that The Hotel Lucerne does upgrade Marriott elite members up to the Penthouse Jr. Suite. A couple of days before the check-in date, I noticed that our room was upgraded to the Corner Junior Suite room with a Park View. However, our room was downgraded to the Deluxe Park View King Room on arrival day. Apparently, The Hotel Lucerne moved reservations around to accommodate cash-paid guests, and it was a busy weekend in Lucerne. 

    It is what it is! I did not appreciate that they switched and downgraded our room from a Junior Suite to a Deluxe Standard Room. This is to show that complimentary upgrades are subject to availability on arrival. 

    Room Review

    The Deluxe King Room with a Park View at The Hotel Lucerne has a lot to be desired.

    The lack of light and low ceiling makes the room look rather dark and small, and I felt that the room is just a place to lay my head for a good night's sleep. The room is really small and is not worth the price tag at all. 

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Deluxe King Room

    Moreover, it is impossible to relax inside the room due to its size, and the chairs inside the room are just for looks, and they are not comfortable sitting on them. 

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Uncomfortable Chairs

    Windows for the park view are also small to enjoy any views. 

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Small Windows to Enjoy Park Views

    Besides the large bed and the practical ensuite bathroom, the Deluxe room at The Hotel Lucerne failed to impress me as an Autograph Collection by Marriott. 

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Good Size King Bed

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Practical Bathroom

    The bathroom has a good selection of amenity kits.

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Bathroom Amenity Kits

    Club Lounge

    The Hotel Lucerne does not have a Club Lounge for Marriott elite members. 

    Welcome Amenity

    The receptionist at The Hotel Lucerne did not acknowledge my Marriott Platinum Elite status, but that's okay. So she did not tell me about the welcome amenity points or the complimentary breakfast until I asked. 

    As a Marriott Platinum Elite member, I received 1,000 Marriott Bonvoy points

    Food & Beverage Credits

    None. However, now that I think about this. I think The Hotel Lucerne failed to provide me the $10 F&B credit as an Autograph Collection brand in Europe?

    Complimentary Breakfast

    As a Marriott Platinum Elite, complimentary breakfast every morning is provided by The Hotel Lucerne in the form of a voucher. See the photo below. 

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Complimentary Breakfast Vouchers For Marriott Elite Members

    The buffet-style breakfast is at the onsite bar & lounge area by the front desk. 

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Bar & Lounge at The Hotel Lucerne

    The breakfast consists of sausages, eggs, bacon, and pastry. You can also order a tower of cold cut, cheese, fruit, veggies, yogurt, or omelet. They are all included in the free breakfast for Marriott elite members. 

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Breakfast Pastry Selections

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Breakfast Hot Options

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Cold Cut, Fruit, and Veggies Breakfast Tower

    Dining

    The Hotel Lucerne has an onsite Asian fusion restaurant called HATO. The restaurant was closed during our stay for renovations. You can check out The Hotel Lucerne dining page here for more dining information. 

    Resort Fee

    The Hotel Lucerne does not have resort fees. 

    Parking

    The Hotel Lucerne has self-parking and valet parking available:
    • Self-parking: 35 CHF
    • Valet: 45 CHF

    Pet Policy

    The Hotel Lucerne allows one (1) per room with a non-refundable 50 CHF per night. 

    Housekeeping

    Yes, available. 

    Internet/Wi-Fi

    Complimentary Internet Wi-Fi for all guests. 

    Bottled Water

    The Hotel Lucerne only offers 1 bottle of water in our room.

    Review: Marriott Bonvoy Platinum Elite Upgrades and Benefits at The Hotel Lucerne, Autograph Collection by Marriott in Switzerland
    Bottled Water

    Early Check-in

    Despite my Marriott Platinum Elite status, early check-in at The Hotel Lucerne was impossible. The regular check-in time is 3pm, so that's when the room was ready for us to check-in. We dropped our bags at the front desk and went sightseeing Lucerne. 

    Late Check-out

    Late check-out is possible, subject to availability for Marriott Platinum Elite and above members. We did not request one; the regular check-out time is 12pm at The Hotel Lucerne.

    Spa

    No

    Fitness Center

    No

    In-Room Safe

    Yes, in the closet.

    Robes & Slippers

    Yes, under the sink in the bathroom.

    Swimming Pool

    No

    Contact


    How You Can Stay at The Hotel Lucerne For Free?

    Switzerland is an expensive vacation destination, but with the help of hotel rewards program points, you can save significant money on lodging in Switzerland, such as Lucerne. I do not recommend you stay at The Hotel Lucerne with cash because I don't feel that the hotel is as cool as it claims to be, and certainly, it's not worth the expensive nightly rate. Instead, consider redeeming Marriott Bonvoy points or using Marriott Free Night Certificate for a free stay there.