Zermatt is one of the Switzerland towns and home to the iconic Matterhorn that's worth visiting. The points hotel options are not as good as in the city, but it's not completely impossible. There's a Hotel Schweizerhof Zermatt, part of Hyatt's Small Luxury Hotels of the World (SLH), and a more budgeted Hotel Butterfly, part of the Best Western (BW) Signature Collection

I decided to go with the Hotel Butterfly Zermatt and saved points for Hyatt's Small Luxury Hotels in Grindelwald, Switzerland. 

Below is the review of the Hotel Butterfly, BW Signature Collection in Zermatt:

Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
Hotel Butterfly Zermatt
Table of Contents  [show/hide]

    Location & Hotel Information

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Visit Matterhorn When Staying With Hotel Butterfly Zermatt

    Hotel Butterfly Zermatt is centrally located within the heart of Zermatt, Switzerland. The hotel is just a short walk away from Zermatt's main train station. 

    The location of the Hotel Butterfly Zermatt is very convenient and within walking distance of restaurants, shops, and everything Zermatt has to offer, including the view of the Matterhorn. 

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Beautiful Swiss Chalet Design

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Hotel Butterfly Zermatt Information

    Room Upgrades

    Don't expect much when it comes to room upgrades for elite members in the Best Western rewards program.  

    I am a Best Western Diamond Elite member (complimentary of the Best Western Business Advantage Program) and did not receive an upgrade. In fact, I haven't had good luck with the Best Western program as far as room upgrades go. 

    Therefore, I didn't receive any room upgrades from the room I booked at Hotel Butterfly Zermatt. The room type that I booked was a Deluxe room with a balcony and 2 Single Beds.

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Deluxe Room Balcony With 2 Single Beds

    Deluxe Room Review

    The deluxe room at Hotel Butterfly Zermatt is extremely basic, and there's nothing deluxe about it. But it's clean, spacious, and has a beautiful mountain view balcony. I specifically like the room's settings, which are decorated with a simple touch of a Swiss chalet.

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Deluxe Room With A Balcony

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Deluxe Room Balcony With 2 Single Beds

    The bathroom is just okay, and the water pressure is horrible. 

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Bathroom

    There's no air conditioning at Hotel Butterfly Zermatt, but a fan can be requested. In fact, most hotels in Zermatt do not have AC because of how buildings were constructed in Zermatt. However, requesting a fan with Hotel Butterfly Zermatt was really simple. I emailed the property a few days before arrival and told them I wanted a fan in the room. 

    My favorite space in the guestroom is the balcony, which offers beautiful mountain views. I enjoy sitting there and just taking in the surroundings. 

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Balcony

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Beautiful Scenery From Balcony

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    More View

    Club Lounge

    Hotel Butterfly Zermatt is part of the Best Western (BW) Signature Collection, and there's no club lounge. 

    Welcome Amenity

    As the Best Western Diamond Elite member, I was offered Best Western points or a gift of a backpack with the Hotel Butterfly logo as part of the welcome offer. 

    Without hesitation, I chose the backpack. 

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Best Western Diamond Welcome Gift

    Complimentary Breakfast

    Compared to Best Western properties in the United States, Hotel Butterfly Zermatt offers a very good complimentary buffet-style breakfast. Breakfast is served daily from 7 A.M. to 11 A.M. and has various satisfying hot and cold options.

    Here are a couple photos:

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Complimentary Hot Buffet Breakfast

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Cold Cuts Breakfast Items

    Hotel Butterfly Zermatt Tea Time

    Hotel Butterfly Zermatt does not offer any food and beverage credits, but they have Tea Time, complimentary to all guests staying at the hotel. The tea time runs from 4 P.M. to 6 P.M.

    The tea time consists of sweet treats such as cake, pastry, coffee, and tea. You can also order beers and wines for a fee; however, you can redeem the vouchers you receive from turning down the housekeeping service. More below.

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Complimentary Tea Time Sweet Treats

    Dining

    Hotel Butterfly Zermatt has one restaurant onsite called Butterfly Restaurant. The restaurant is a full-service Steak House and opens from 6:30 P.M until 9 P.M. The restaurant also has a bar/cocktail lounge. 

    Resort Fee

    Hotel Butterfly Zermatt does not have resort fees. 

    Parking & Complimentary Shuttle

    Zermatt is a no car zone. But Hotel Butterfly Zermatt has an electric shuttle that can be arranged if you need to be picked up and dropped off from the Zermatt train station, free of charge. If you can walk, Hotel Butterfly Zermatt is within walking distance of the train station. 

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Hotel Butterfly Zermatt Complimentary Shuttle

    Housekeeping

    Housekeeping service at Hotel Butterfly Zermatt is available. However, if you turn down the housekeeping service by hanging the card before breakfast, you will receive a surprise. The surprise gift is two complimentary voucher drinks at the hotel bar during Tea Time from 4 P.M. to 6 P.M.

    The vouchers can be redeemed for soft drinks, beer or wine. 

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Turn Down Housekeeping To Receive A Surprise

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Turning Down Housekeeping Service Presents

    Pet Policy

    Hotel Butterfly Zermatt allows pets at 10 CHF per day. 

    Internet/Wi-Fi

    Yes, available and complimentary to all guests. 

    Bottled Water

    Not provided. 

    Early Check-in

    Early check-in was not offered to us. Throughout our travels in Europe, hotels seem to be more strict regarding early check-in. The standard check-in time for Hotel Butterfly Zermatt is 2 P.M.

    Late Check-out

    We did not ask for a late check-out as we had to leave early for our next destination in Switzerland. If you want late check-out, your best chance is to ask the hotel's front desk. The standard check-out time is 11 A.M. 

    Hotel Butterfly Zermatt also has a baggage room for guests to drop off bags if early check-in or late check-out is impossible.

    Early Departure

    It is important to note that the front desk only opens from 7 A.M. to 10:30 P.M. This means that any early check-out or departure will need to happen before 7 A.M. the next day. Therefore, you must inform the front desk the evening before your desired check-out date to check out and pay any balances. 

    One nice thing about the Hotel Butterfly Zermatt regarding early departure is that you cannot have breakfast, and thus, they offer a to-go bag of sandwiches, fruits, and a bottle of water that you can arrange and pick up from the front desk. 

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    To-Go Bag For Early Departure Guests

    Massage & Sauna

    When walking around Hotel Butterfly Zermatt, I noticed that the property has Massage and Sauna rooms, but they were not operational. Therefore, I cannot offer any thoughts on these services. 

    Review: Hotel Butterfly Best Western Signature Collection In Zermatt Switzerland
    Massage & Sauna

    Fitness Center

    There's no fitness room at Hotel Butterfly Zermatt.

    In-Room Safe

    Yes, available inside the closet. 

    Robes & Slippers

    None.

    Swimming Pool

    Hotel Butterfly Zermatt does not have swimming pools. 

    Contact


    How You Can Stay at Hotel Butterfly, BW Signature Collection in Zermatt For Free?

    Hotel Butterfly Zermatt is part of the Best Western (BW) Signature Collection brand; therefore, you can redeem Best Western points for a free night's stay there. However, please note that Best Western reward night booked with points fluctuates based on the nightly rate. 

    You can earn several Best Western Rewards points through credit card sign-up bonuses, Best Western Promotions and Offers, or purchase Best Western points.