Hyatt's Unpublished Points Advance Reservations Policy For All Hyatt Members


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Hyatt's Unpublished Points Advance Reservations Policy For All Hyatt Members

I just learned today that Hyatt has an unpublished policy about "Points Advance" reservations. The internal policy allows Hyat members to make a points reservation if he or she does not have enough points yet to secure a booking. The member will just need to earn enough points prior to the check-in time. This can be useful when a Hyatt property is popular and the standard award room's availability is hard to come by, so you can book first then earn points later. However, there's one condition and we'll talk about it below.

Hyatt's Unpublished Points Advance Reservations Policy For All Hyatt Members

How Hyatt Points Advance Works

I was looking at Andaz Maui and my account was short 600 Hyatt points to book a 4-night stays there. This Andaz property is notorious when it comes to releasing standard award rooms. While I could earn 600 points easily through my Hyatt's credit card spend, the points are not deposited into my Hyatt's account until after my credit card's statement date. By then, I am skeptical if the standard award room at Andaz Maui would be still available or not. So I decided to call up World of Hyatt line and inquired the possibility of points advance booking.
The agent let me know that Hyatt has this internal policy for quite some time now, but only Hyatt's high tier members could make such request. Hyatt has changed this policy to allow every members regardless of their tier status to request points advance reservations. However, there is one condition, each Hyatt member can only make a points advance reservation if the member's account is short on points for up to 1,000 points. In other words, you can make a reservation and borrow up to 1,000 Hyatt points. Once the reservation is made, your account will have a negative points balance. In my case, I was short 600 points, so my account now shows a negative of 600 points. I was told that I have up until the check-in time to earn the points back to place my account back into a positive balance.

While 1,000 points is not a lot and sure is not as generous as Marriott's points advance policy, this can be useful in my situation that allowed me to secure an award stay at Andaz Maui that I was afraid if I waited around, the award room could be taken by other members or Andaz decides to play the game of taking down the availablity. So I booked first then deal with the reservation later. After all, point reservations are refundable.

How To Make Hyatt's Points Advance Reservations

Currently, Hyatt's points advance reservations cannot be done online. You have to call Hyatt at 1-800-323-7249 to make the booking. Simply let them know that you are short on x amounts of points (cannot be more than 1,000 points) and request their assistance to make a points reservation.


Hyatt has an unpublished points advance booking's policy that allows every Hyatt member's account to go into a negative balance no more than 1,000 Hyatt points. This internal policy is applicable to all Hyatt members regardless of their tier status. While this policy is not as generous as Marriott Bonvoy program, it is nice to know that Hyatt does allow this and it can be beneficial in some circumstances when it comes to award bookings.
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Posted by: PL

Hello there! People call me PL and I am a points blogger. Obsessed with using points and miles to elevate travel experiences to explore the world. Enjoy finer things in life and good food. I have a day job, this points blog is mainly my hobby and my contribution back to the points community. If you enjoy reading this post, please help me share it! If you enjoy what you read here, please make sure you subscribe or follow this blog on social media so that you will be notified when there's a new blog's post. I thank you for reading this blog. Your support means a lot to me and it is what makes this blog's work worthwhile. If I can be of any help, you can contact me: thepointslife at gmail dot com

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